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  • Mainly about engagement and collaboration using social media and events, with some asides on living in London. More about David Wilcox and also how the blog started.
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Comments

Thanks for that post - a useful and thoughful piece. One thing you might be able to clear up for me: do you think that any of your main points apply only to e-consultation?

I suspect that part of the problem is that much of the same can be said for any kind of stakeholder engagement process - starts too late, people expectations are unrealistic etc... Perhaps the significant aspect is that more companies a) are expected to engage with stakeholders, and b) think that technology has made it more feasible.

Entirely agree about activists tooling up - reminds me of some of the stuff in Paul Miller's Open Policy pamphlet, I assume you've seen it. If not, there's a copy on the Forum for the Future site at http://www.forumforthefuture.org.uk/publications

Tim - as you suggest, similar issues arise generally in engagement processes. The danger is that people think adding 'e' solves everything. As usual it wakes us up to the old problems as well as offering some new solutions, if properly handled.
More on this blog in the engagement archive.

David - thanks this is a really useful post. Some thoughts on a few pinciples for community engagement, with or without the e-:

Early - point clearly made in your post.
Ongoing - a mistake to take a snapshot consultation approach.
Mix - ensure a mix of stakeholders and techniques.
Empower - the process should empower all participants for future opportunities whatever the outcome of the present exercise.
Community sector - people generally find it harder to engage with the policy or planning process than they do to engage with the community sector: therefore some effort must go into strengthening the latter to help engage with the former.

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